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Terms & Conditions

 

HOTEL CHEVAL TERMS & CONDITIONS


General Policies:

  • Rooms are single or double occupancy and subject to 14.5% hotel tax

  • All rooms have one (1) California-King-sized bed. Additional persons are limited to specific rooms, midweek, non-holiday periods, and by pre-arrangement only. An additional fee will be assessed per day for 3rd person occupancy

  • We do not provide roll-away beds or cribs

  • No unaccompanied minor(s) may spend the night alone in our guestrooms

  • Per California Law: Any minor under 18 years of age must be accompanied by an adult when staying as a guest at a hotel or motel

  • Weekends require a minimum two-night stay on Friday and Saturday nights

  • For the comfort of all guests, smoking is not permitted anywhere on the property

  • Dogs are welcome—$50 per night, with a $150 per dog maximum, per stay. Please see our dog policy for additional information

  • Our check-in time is after 3:00 pm. Check-out time is 11:00 am


Cancellation Policy:

  • You may cancel your reservation for no charge until seven (7) days prior to your date of arrival

  • If you cancel with less than seven (7) days' notice, we will assess a fee of the full amount of your stay (as displayed on your confirmation letter)

  • Wine Festival weekends or other special weekend events require fourteen (14) days cancellation notice

  • For the Group Booking cancellations policy [five (5) rooms or more], please refer to your Group Booking Contract

  • Local hotel date & time apply to all cancellation policies


GROUP RESERVATIONS:

  • One (1) to four (4) rooms do not require a Group Booking Contract

  • Five (5) to Nine (9) rooms require a Group Booking Contract

  • Ten (10) or more rooms require a Full Buyout Contract

  • For more information regarding a Group Booking, please contact Hotel Cheval Guest Services or email: groups@hotelcheval.com