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FAQs

 

FREQUENTLY ASKED QUESTIONS


    • Accessible Rooms are available

    • Please contact Hotel Cheval Guest Services if you require an Accessible room

    • The hotel does not have an elevator, but we are happy to assist, with your luggage

    • Click here to visit our Accessibility Statement

    • Check-in is at 3pm

    • Check-out is at 11am

    • You may cancel your reservation for no charge up to 7 day[s] prior to arrival

    • If you cancel with less than seven (7) days' notice, we will assess a fee of the full amount of your stay (as displayed on your confirmation letter)

    • Wine Festival weekends or other special weekend events require fourteen (14) days cancellation notice

    • For the Group Booking cancellations policy, please refer to your Group Booking Contract. Local hotel date & time applies to all cancellation policies

    • Breakfast for two (2) is included with all reservations

    • 1 to 4 rooms do not require a Contract

    • 5 to 9 rooms require a Group Booking Contract

    • 10 rooms or more requires a Full Buyout Contract

    • San Luis Obispo (SBP) is 40 minutes South of Paso Robles

    • Santa Barbara (SBA) is 2 hours & 15 minutes South of Paso Robles

    • San Francisco (SFO) is 3 hours North of Paso Robles

    • Los Angeles (LAX) is 4 hours South of Paso Robles

  • The Paso Robles Amtrak is located at 800 Pine Street (2 ½ Blocks from Hotel Cheval)

    • There are three (3) Complimentary VersiCharge Universal Electric Vehicle Charging Stations (Level 2 | 240 volt) available on property

    • Please ensure that you have the necessary adapter for your model of EV

    • Parking at Hotel Cheval is Complimentary